End-user guide · Updated June 2026

The complete guide to Vimera.

Every public feature of vimera.online — what it does, how to use it, and where to tap. Press ⌘K to search, or jump straight into a section below.

Interactive Walkthrough

A quick tour of the public app.

These are real screens from vimera.online. Hover the highlighted spots to see what each control does.

vimera.online/
Vimera Home Feed
1Hamburger menu — every section of the app.
2Pill nav — Feed, Forum, Market, Directory, App Store, Dashboard.
3Sign in or create your Vimera account.
4Follow businesses straight from the rail.
5Search posts, @handles or business names.
6Switch between Latest and Most Liked.

Home Feed

The landing screen. A live stream of posts from businesses and the wider community. No sign-in needed to browse — just to post, like and comment.

Latest / Most likedFollow businessesSearch postsComment & like
vimera.online/directory
Vimera Business Directory
1Search by name, BP number or service.
2Filter by category, status & location.
3Verified businesses show a gold tick.
4Tap any card to open the full profile.

Business Directory

The live, verified Yellow Pages of Zimbabwe — from tuckshops and mechanics to registered corporates.

BP number searchVerified badgeDirect messageFollow
vimera.online/marketplace
Vimera Marketplace
1Search across every verified seller.
2Filter by category.
3Your cart lives in the header.
4Pay with EcoCash, OneMoney, InnBucks or Cash-on-Delivery.

Marketplace

Buy from verified Zimbabwean businesses. Pay with mobile money or choose Cash-on-Delivery — funds held in escrow until you confirm receipt.

EcoCashOneMoneyInnBucksPaynowCOD + escrow
vimera.online/app-store
Vimera App Store
1Search apps & games.
2Filter by platform — Android, desktop, SaaS.
3Top free apps.
4Redeem a beta code for early access.

App Store

A curated library of apps that plug straight into your Vimera ledger and CRM — accounting helpers, HR, logistics, industry-specific tools.

APKsDesktop installersSaaS modulesBeta codes
vimera.online/forum
Vimera Community Forum
1Community Q&A — read freely, sign in to post.
2Follow businesses you want answers from.
3Toggle Feed view and Threads view.

Community Forum

Structured Q&A and discussion for owners, traders and shoppers — organised by topic (finance, tax, logistics, suppliers).

ThreadsVote up answersCategoriesDirect replies

Published at: vimera.online Sponsored by: Aetheris Innovative Enterprises Pvt Ltd


What is Vimera

Vimera is Zimbabwe's first Unified Economic Operating System — one place to discover local businesses, shop from verified sellers, accept mobile money payments, manage your own business, and stay compliant with ZIMRA.

Instead of jumping between WhatsApp, Excel, a separate accounting app and a bank queue, everything lives on one screen. A single sale updates your ledger, wallet, stock count, customer record and tax totals — automatically.

Who it's for

  • Shoppers who want to buy from verified Zimbabwean businesses
  • Business owners — from a tuckshop in Mbare to a registered chain in Bulawayo
  • Service providers — mechanics, couriers, creatives
  • Communities following local commerce and asking questions in the forum

One identity. Every tool. Built for Zimbabwe.

Every registered business gets a verifiable Digital Business Identity, building real credit history from actual sales — unlocking micro-loans and supplier credit that used to be out of reach.


Getting Started

What you need

  • A smartphone or computer with a modern browser (Chrome, Firefox, Safari, Edge)
  • An email address or Google account
  • An internet connection for setup — many things keep working offline once installed

No app store download is required. Just go to vimera.online.

First-time setup

  1. Visit vimera.online. The Home Feed loads immediately — browse posts, the marketplace and directory without signing in.
  2. Tap Get Started in the top right (or via the hamburger menu on mobile).
  3. Choose your account type:
    • Personal — for shoppers, community members, forum participants
    • Business — for owners who want to track sales, list products, accept payments, manage staff
  4. Sign up with email + password, or Continue with Google.
  5. Confirm your email via the link Vimera sends (check Spam if it doesn't arrive).
  6. Complete your profile — personal accounts land in My Vimera Portal; business accounts are guided through their Business Identity.
  7. Install Vimera as an app (recommended) — on Android Chrome: ⋮ → Add to Home Screen. On iPhone Safari: Share → Add to Home Screen.

The Public App

Anyone can use these sections without an account.

Home Feed

A live stream of posts from Zimbabwean businesses and the wider community.

  • Switch between Latest and Most Liked
  • Search for posts, @handles or business names
  • Follow businesses straight from the right-hand rail
  • Sign in to post, like and comment

Community Forum

Structured Q&A and discussion for owners, traders and shoppers — organised by topic (finance, tax, logistics, suppliers). Read freely; sign in to ask or answer.

Marketplace

Buy products and services from verified Zimbabwean businesses.

  • Browse by category, price or seller
  • Add to your Vimera cart (the bag icon in the header)
  • Pay via EcoCash, OneMoney, InnBucks or Paynow — or choose Cash-on-Delivery with escrow protection
  • Track your order from the COD dashboard once you've signed in

Business Directory

The live, verified Yellow Pages of Zimbabwe.

  • Search by name, category or town
  • Open any business profile for contact details, products, location and verification status
  • Follow a business to see its posts in your feed
  • Send a direct message from any profile

App Store

A curated library of third-party apps and SaaS tools that plug into Vimera — accounting helpers, HR, logistics, industry-specific tooling.

  • Browse by category or platform
  • Install APKs / desktop installers / SaaS modules
  • Redeem a beta code to try early-access apps
  • Rate apps after using them

Live Stats

A public, real-time dashboard showing how many users, businesses, products and services are live on Vimera, plus transaction volumes. Read-only, no sign-in.

About

A guided overview of every Vimera feature, the verification process, the module ecosystem, sponsorship and the roadmap.


Your Business on Vimera

These sections appear after you sign in with a Business account.

Business Dashboard

Your command centre. Everything below updates automatically from the sales and expenses you record.

  • Wallet — current balance in USD and ZWG
  • Sales at a glance — today and this month
  • Credit Score — your Vimera tier, computed from real sales history
  • Inventory alerts — items low in stock
  • Business Health Ring — overall score out of 100
  • Quick actions — record a sale, record an expense, add inventory

Business Manager

Deeper management for staff, roles, opening hours, contact info, locations and storefront settings.

Business Health Score

A clear, colour-coded score across five dimensions — sales momentum, cash position, customer mix, compliance and operational discipline — with plain-English suggestions to improve each one.

Cash Flow Forecast

A 30-, 60- and 90-day projection of money in and out, based on your recorded patterns. Spot a coming squeeze before it hits.

Budget Tracker

Set monthly budgets per category (stock, salaries, rent, utilities). Vimera tracks spend against budget and warns when you're close to the line.

People & Tasks

Lightweight team and task management — add staff, assign tasks, track completion.

Campaigns

Run promotions on your Marketplace listings and Feed posts. See impressions, clicks and conversions in one view.

Reports

Auto-generated, ZIMRA-friendly reports: sales summaries, profit-and-loss, stock movements, customer reports. Export as PDF.

Customers (CRM)

A single record per customer: orders, balances, messages and notes. Built from your sale history automatically.

COD — Cash-on-Delivery & Escrow

Manage Cash-on-Delivery orders end-to-end. Buyer pays cash to the courier; funds are held in escrow until the buyer confirms receipt.

Logistics & Spotlight Courier

Book pickups, track parcels, and integrate with Spotlight Courier (or your own driver). Status updates land in your dashboard and the buyer's order page.

Loans & Credit Scoring

Apply for micro-loans against your Vimera credit score. The score itself is computed from real sales data, so building it is as simple as recording sales.

Procurement

Manage purchase orders, track supplier balances and reconcile incoming stock.

Assets Register

Log fixed assets (vehicles, equipment, fittings), with depreciation tracking and resale value notes.

Compliance Hub

A live tracker for ZIMRA tax deadlines, RBZ regulations and Zimbabwe Cyber & Data Protection Act obligations. Save your registration types so the calendar only shows what matters to you.

Tax Engine

Live calculators for VAT, PAYE, NSSA, Presumptive Tax and ITF263 withholding — outputs formatted to match ZIMRA requirements.

Verification Centre

Apply for and manage your Vimera Verified status (the gold tick). Three tiers:

TierWhat's verifiedBadge
BasicEmail confirmed
RegisteredCompany registration / BP number submitted"Registered" label
Verified CorporateFull KYC + banking reviewGold shield tick

Vimera AI Assistant

A built-in AI advisor that reads your dashboard data and answers plain-English questions — "What's my biggest expense this month?", "Which product made me the most money in May?".

Notifications & Messages

Real-time badges in the header. Notifications cover orders, mentions, follow alerts and compliance reminders. Messages are direct conversations with other businesses and shoppers.

Modules & Custom Modules

  • SaaS Modules — third-party tools published into Vimera
  • Service Provider Modules — bookings and job cards for mechanics, electricians, tailors, etc.
  • Custom Modules — a no-code builder that lets you create your own forms (daily stock count, delivery log, intake questionnaire) without writing code

Settings

Manage your account, business identity, connected payment accounts (EcoCash / OneMoney / InnBucks numbers), language, notification preferences and security.


Payments & Mobile Money

Vimera supports the payment methods Zimbabweans actually use:

  • EcoCash — USSD push to your phone
  • OneMoney — USSD push
  • InnBucks — merchant account linking
  • Paynow — card and bank flows

Customer payments land directly in your own mobile-money wallet — Vimera only routes a small platform fee. Nothing sits in a Vimera-held balance.


Languages & Offline

  • English, Shona and Ndebele — switch live from the header
  • Progressive Web App — install on Android or iPhone like a native app
  • Offline mode — reads from a local cache and queues writes until you're back online

Roles & Permissions

Inside a business account, the owner can add team members with scoped access.

RoleWhat they can do
OwnerEverything, including verification and payment-account setup
ManagerDaily operations — sales, inventory, customers, reports
StaffRecord sales and expenses, view their own tasks
Read-onlyView reports and dashboard, no edits

Personal account holders only ever see and edit their own data.


Troubleshooting & FAQ

My EcoCash USSD push didn't arrive. Check that your phone has signal and that the EcoCash number on file matches your SIM. Retry from the order page after 30 seconds — duplicate charges are blocked automatically.

I forgot my password. On the sign-in screen, tap Forgot password?. A reset link will be emailed to you.

How do I become Verified? Open the Verification Centre, choose your tier, and submit the required documents (BP number for Registered; KYC + banking for Verified Corporate). The Vimera team usually reviews within 2–3 business days.

Where do my payments go? Straight into your own mobile-money wallet. Vimera does not hold customer funds.

Can I use Vimera without internet? Yes — once installed as a PWA, you can keep reading and recording. Writes sync automatically when you reconnect.

How do I delete a post? Tap the three-dot menu on your own post and choose Delete.

Who do I contact for help? Send a message from the Messages tab to the official Vimera business profile, or open a thread in the Forum under Support.